<p>&nbsp;</p> <div class="main-container"> <div class="main-wrapper"> <div class="main"> <div class="container"> <div class="page-container"> <div class="rte"> <h2>Returns, Refunds and Exchanges Policy</h2> <p align="left">&nbsp;</p> <p align="left"><strong>How To Return An Item</strong></p> <p align="left">Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item <strong>within 14&nbsp;days</strong>&nbsp;of your purchase.&nbsp;</p> <p align="left"><br />1. Please email&nbsp;<strong>info@HQformen.com</strong>&nbsp;or call&nbsp;<strong>586-232-4559</strong>&nbsp;to request a refund&nbsp;or dispute a delivered item.</p> <p align="left"><br />2. Mail your returned item to:<br />&nbsp; &nbsp;&nbsp;&nbsp;<strong>HQ Haircare Co.</strong><br /><strong>&nbsp; &nbsp; &nbsp;ATTN: Returns &amp; Exchanges&nbsp;</strong><br /><strong>&nbsp; &nbsp;&nbsp;56535 Van Dyke Ave, Shelby Twp, MI 48316</strong></p> <p align="left"><br />3. Include in your package the original packing slip and any other relevant information for processing.&nbsp;<br /><br /></p> <p align="left">&nbsp;</p> <p align="left"><strong>Exchanges</strong></p> <p align="left">You can exchange a product that is of equal cost, but you still will have to pay return shipping as well as shipping for the new item.</p> </div> </div> </div> </div> </div> </div> <div id="shopify-section-footer" class="shopify-section"> <div class="instaWrapper"> <div class="sb-item insta-feed"> <div class="instafeed-wrapper">&nbsp;</div> </div> </div> </div>